PRIVACY POLICY
DynaDesign AI, LLC
www.dynadesign.ai/pricing/privacy
Effective Date: March 18, 2025
1. INTRODUCTION AND SCOPE
This Privacy Policy (the "Policy") describes how DynaDesign A, LLC, a [Insert State of Incorporation, e.g., Delaware] limited liability company ("DynaDesign AI," "we," "us," or "our"), collects, uses, discloses, and protects the Personal Information (defined below) of individuals ("Users," "you," or "your") who access or use our website, www.dynadesign.ai, including the pricing section located at www.dynadesign.ai/pricing/privacy, and any related services offered by us (collectively, the "Services").
This Policy applies to all users of our Services, including visitors browsing our pricing information, potential customers, and existing clients. By accessing or using any part of the Services, you acknowledge that you have read, understood, and consent to the practices described in this Policy. If you do not agree with this Policy, you should not access or use the Services.
2. INFORMATION WE COLLECT
We collect the following categories of information, which may include Personal Information:
2.1 Personal Information: "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. We may collect the following types of Personal Information:
Identifiers: This includes your name, email address, phone number, postal address, IP address, online identifiers, account usernames, and other similar identifiers. We collect this information when you create an account, request a demo, contact us, subscribe to our newsletter, or otherwise interact with our Services.
Billing and Payment Information: If you purchase our Services, we collect your billing address and payment card information (card number, expiration date, and security code). This information is processed securely through our third-party payment processor (see Section 4.1).
We do not store your full payment card details on our servers. Commercial Information: This includes records of products or services purchased, obtained, or considered or other purchasing or consuming histories or tendencies. This helps us understand your needs and tailor our offerings.
Internet Activity: We collect information about your browsing activity on our Services, including the pages you visit, the links you click, the time and date of your visit, and your referring/exit pages. We use this information to improve our Services and understand user preferences.
Geolocation Data: We may collect your general location information (e.g., city, state) based on your IP address.Inferences: We may draw inferences from the information we collect to create a profile reflecting our preferences, characteristics, and behavior.
2.2 Usage Data: We automatically collect certain technical information about your use of the Services ("Usage Data"). This may include:
Device information (e.g., device type, operating system, browser type).
Log data (e.g., access times, pages viewed, IP address, referring website).
Cookies and similar tracking technologies (see Section 3).
3. COOKIES AND TRACKING TECHNOLOGIES
We and our third-party partners use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your use of the Services.
3.1 What are Cookies?
Cookies are small text files that are placed on your device by a website. They are widely used to make websites work or work more efficiently, as well as to provide information to the website owners.
3.2 Types of Cookies We Use:
Essential Cookies: These cookies are necessary for the operation of our Services. They enable you to navigate the website and use its features.
Performance/Analytics Cookies: These cookies collect information about how visitors use our Services, such as which pages are visited most often. This information helps us improve the performance and usability of our Services. We may use third-party analytics providers, such as Google Analytics.
Functionality Cookies: These cookies allow our Services to remember choices you make (such as your username or language preference) and provide enhanced, more personal features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. We may use third-party advertising partners.
3.3 Your Choices Regarding Cookies:
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work. You can typically find these settings in the "options" or "preferences" menu of your browser. To understand these settings, the following links may be helpful, or you can use the "Help" option in your browser for more details:
Cookie Policy
You can also opt out of targeted advertising by visiting the following websites:
Network Advertising Initiative (NAI): [Insert NAI opt-out link]
Digital Advertising Alliance (DAA): [Insert DAA opt-out link]
4. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
4.1 Providing and Improving the Services:
To operate, maintain, and provide you with the features and functionality of the Services.
To process your transactions and fulfill your orders.
To personalize your experience with the Services.
To respond to your inquiries, requests, and customer support needs.
To improve the quality, safety, and security of the Services.
To develop new features and functionalities.
4.2 Communication:
To send you transactional emails, such as order confirmations, account updates, and security alerts.
To send you marketing communications, such as newsletters, promotional offers, and information about new products or services (where you have provided consent, as required by applicable law). You can opt out of marketing communications at any time.
To respond to your comments and questions.
4.3 Legal Compliance and Protection:
To comply with applicable laws, regulations, legal processes, or governmental requests.
To enforce our Terms of Service and other agreements.
To protect the rights, property, or safety of DynaDesign AI, our Users, or others.
To detect, prevent, or address fraud, security, or technical issues.
4.4 Internal Business Purposes:
To conduct data analysis and research to improve our business operations.
To understand user demographics and trends.
To perform internal accounting and auditing functions.
5. SHARING AND DISCLOSURE OF YOUR INFORMATION
We may share your information in the following circumstances:
5.1 Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our Services, conducting our business, or servicing you. These service providers are contractually obligated to protect your information and are only permitted to use it for the specific purposes for which we disclose it to them. Examples include:
Payment Processors: We use [Insert Payment Processor Name, e.g., Stripe, PayPal] to process payments. We do not store your full payment card details.
Cloud Hosting Providers: We use [Insert Cloud Provider Name, e.g., AWS, Google Cloud, Azure] to host our Services and store data.
Email Marketing Platforms: We use [Insert Email Marketing Platform Name, e.g., Mailchimp, Constant Contact] to send email communications.
Analytics Providers: We use [Insert Analytics Provider Name, e.g., Google Analytics] to analyze website traffic and usage.
5.2 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
5.3 Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Services of any change in ownership or uses of your Personal Information, as we as any choices you may have regarding your Personal Information.
5.4 Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
5.5 With Your Consent: We may share your information with third parties with your consent.
5.6 No Sale of Personal Information: We do not sell your Personal Information to third parties.
6. DATA SECURITY
We take reasonable and appropriate measures to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:
Encryption: We use industry-standard encryption to protect sensitive data in transit and at rest.
Access Controls: We limit access to your Personal Information to authorized personnel who need to know that information in order to operate, develop, or improve our Services.
Secure Storage: We store your information on secure servers.
Regular Security Assessments: We regularly review our security practices and update them as needed.
Data Breach Response Plan: We have a data breach response plan in place to address any potential data breaches.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
7. DATA RETENTION
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you and provide the Services to you.
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time).
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
8. YOUR RIGHTS AND CHOICES
Depending on your location and applicable data protection laws (such as the GDPR or CCPA), you may have certain rights regarding your Personal Information. These rights may include:
8.1 Access: You have the right to request access to the Personal Information we hold about you.
8.2 Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
8.3 Erasure ("Right to be Forgotten"): You have the right to request that we delete your Personal Information, subject to certain exceptions.
8.4 Restriction of Processing: You have the right to request that we restrict the processing of your Personal Information under certain circumstances.
8.5 Data Portability: You have the right to receive a copy of your Personal Information in a structured, commonly used, and machine-readable format.
8.6 Objection: You have the right to object to the processing of your Personal Information under certain circumstances, including for direct marketing purposes.
8.7 Withdrawal of Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
8.8 Right to Non-Discrimination: We will not discriminate against you for exercising any of your data protection rights.
8.9 Right to Complain: You have the right to complain with the correct data protection authority.
To exercise any of these rights, please contact us using the contact information provided in Section 10. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. CHILDREN'S PRIVACY
Our Services are not directed to children under the age of 16 (or the relevant age of majority in your jurisdiction). We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child without parental consent, we will take steps to delete such information.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Policy from time to time. We will notify you of any material changes by posting the new Policy on our Services and updating the "Effective Date" at the top of this Policy. We encourage you to review this Policy periodically for any changes. Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.
11. CONTACT US
If you have any questions or concerns about this Policy or our data practices, please contact us at:
DynaDesign AI, LLC
431 Boylston Avenue East, Seattle WA, 98102
Email: privacy@dynadesign.ai
Telephone: +1 (360) 602-2548